Emergency Propane Service
Our emergency phone is answered 24/7. If you are out of propane, call to confirm available delivery arrangements; immediate dispatch or same-day delivery is not guaranteed. For a suspected gas leak, leave the affected area and call 911 from a safe location first. Do not wait for an email or online form response.
(719) 660-6081Choose the Right First Action
If you smell gas or suspect a leak, leave the affected area and call 911 or the fire department from a safe location. Do not wait for a delivery request to be processed. The propane safety guide addresses that safety situation; arranging fuel is a separate task.
If the tank is empty without a suspected leak, follow the run-out guidance and tell the supplier that gas service has been interrupted. Do not restart appliances yourself. Inspection and safe restoration need a qualified professional, not only another fill of the tank.
Same-day delivery information is relevant when asking about urgent fuel availability. Confirm the actual delivery window and access arrangements by phone; this page does not reserve a truck or promise an arrival time. For routine ordering and tank questions, use the service overview.
If You Smell Gas
- Put out all smoking materials and open flames immediately.
- Do not operate lights, appliances, telephones, or cell phones.
- Get everyone out of the building or area immediately.
- Turn off the main gas supply valve on your propane tank if it is safe to do so.
- Report the leak from a neighbor's home or other building away from the gas leak. Call us at (719) 660-6081 or call 911.
- Do not return to the building until an emergency responder says it is safe.
If You Are Out of Propane
Running out of gas isn't just inconvenient; it can be dangerous during a Colorado winter.
- Call our emergency line immediately.
- Close the service valve on the propane tank.
- Turn off all appliance valves.
- Note: PERC advises that a qualified professional must inspect an empty-tank system. Do not restart it yourself; confirm inspection and restoration arrangements with the supplier.
Emergency Resources
Step-by-step safety guide for a complete propane run-out.
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